Free Delivery on EVERY order over £50
Delivery and Returns
£4.99 standard rate 2-3 day delivery with My Hermes. United Kingdom mainland only.
£9.99 Next Day delivery with DPD if ordered by 3pm. United Kingdom mainland only, excluding Northern Ireland which will be 3-5 day delivery.
Free delivery on orders over £50.
RETURNS - APPAREL
If you're not happy with your items for any reason, you can return them to us within 14 days of receiving them for a full refund if they are in a saleable, unworn condition (Please make sure that swimwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done).
RETURNS – WETSUITS
If you're not happy with your wetsuit for any reason, you can return it to us within 14 days of receipt for a full refund as long as it’s in a saleable, unworn condition.
CARE AND MAINTENANCE
When cleaning a Body Glove wetsuit, hand wash it in cool, fresh water and hang to air dry, out of direct sunlight, after every use. NEVER put your suit in a washing machine or dryer (not even tumble dry). This will cause your suit to shrink and stiffen. Avoid exposure to harsh detergents of chemicals. Chlorine and sunlight will cause fading to fabric. Do not use excessive force when putting on or removing your wetsuit. Avoid contact with sharp objects and abrasive surfaces.
LIMITED 1-YEAR WARRANTY
If you believe there is a manufacturing fault, we do offer a 1-YEAR LIMITED WARRANTY on materials and workmanship from date of original purchase.
Please note the following is not covered under warranty;
Materials over 1-YEAR from date of original purchase or 90 days for accessories
Repairs or alterations done by any party other than Body Glove Wetsuits representative or authorized repair facility
Fading from sunlight
Staining on objects, surface tops due to improper care/handling of the wetsuit after use (See CARE AND MAINTENANCE Clause)
Products classified as seconds
Damages due to misuse or abuse
Damages from transportation, incidental, or consequential use
Fabric delamination caused by improper care and maintenance
Use of direct sunlight and/or clothes dryer for drying purposes
Improper fit caused by incorrect wetsuit size
Warranty request without ORIGINAL RECEIPT
Please contact our Returns Department firstname.lastname@example.org for all returns enquiries.
F.A.O Body Glove EU Customer Service
C/O Shiner Distribution
1700 Park Avenue
YOU'VE SENT ME THE WRONG ITEMS
We're only human and occasionally mistakes can happen. If it's happened to you we're very sorry and we'll do our best to get the right items to you as soon as possible.
Get in touch with our Customer Service team and let us know.
Tel: 0330 202 1062